Privacy Policy

Introduction:

Custom Lawn & Landscape, Inc. (“Custom Lawn”) is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. We encourage you to review the following Privacy Policy so that you may understand how your personal information will be treated as you make full use of our many offerings.

Types of personal information collected:

We may collect, store and use the following kinds of personal data:
(a) information about your visits to and use of this website;
(b) information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.

Methods of Collecting Personal Information:

We may collect information in several different ways from our website:

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

As an initial matter, you may browse our website without submitting any personal information. If you choose to take advantage of some of our specific products and services that are available only to registered users, however, you will be asked to register with us. As part of your registration, we may ask for personally identifiable information, such as your name, address, email address, birth date, gender, occupation, industry, and family. We keep all of your personally identifiable information in secure online and offline facilities. Once you register, your use of our website will no longer be anonymous and you will be able to take full advantage of the many specialized offerings on our Website.

In addition to registration, we may ask you for personal information at other times, including (but not limited to) when you request information about a product, request dealer information, enter a sweepstakes, contest, or promotion sponsored by us or one of our partners or you may provide us with personal information when you send us a letter or email message, such as if you report a problem with our Website or services. If you contact us, we may keep a record of that correspondence. From time to time, we also may ask users to complete surveys that we use for research purposes. Wherever we collect personal information, the information you provide will be subject to the terms of this Policy. In addition, we may use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.

Finally, our sites also may contain links, advertisements, or other interactional tools to other websites that are operated by other companies or persons. We are not responsible for the Privacy Policies of other websites or third-party website functionality. This Policy statement only applies to information collected and maintained by us.

Our Use of Cookies:

We may use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. Some of these cookie files will be stored on your hard drive even after you close your browser and other files may be temporary files that will be deleted when you close your Internet browser. We will not, however, attempt to read any cookies or files that may be on your computer, including cookies that may have been placed on your computer by another Website that you may have visited.

We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognize your computer when you visit our website.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.

Generally, we use cookies to:
(1) Remind us of who you are and to access your account information (stored on our secured computers) in order to permit the tailoring of the Website to better match your interests and/or preferences. These cookies will be stored on your computer when you register or “Sign In” to one of our Website, and may be modified while you browse our sites or when you “Sign Out” from one of the sites.
(2) Estimate our audience size. Each browser accessing one of our Website is given a unique cookie that is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target our services and advertisements based on your interests and behavior.
(3) Track your progress and number of entries in some of our promotions, sweepstakes, and contests. When one of the promotions that we host uses cookies, the information written to the cookie may be used to indicate the player’s progress through the promotion, and may be used to track entries, submissions, and status in prize drawings.
(4) Measure certain traffic patterns, such as which areas of our Website you have visited and your visiting patterns. This information, however, is only gathered in aggregate form – that is, this aggregated information is not linked to any personal information that can identify any individual person. We use this research to understand how our users’ habits are similar or different from one another so that we can make each new experience on our sites a better one. We may use this information to better personalize the content, banners, and promotions that you and other users will see on our sites.

Use of My Information:

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:
(a) improve your browsing experience by personalizing the website;
(b) send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology.
(c) send to you marketing communications relating to our business (or the businesses of carefully-selected third parties) which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by calling us at 913-782-8315.
(d) provide other companies with statistical information about our users – but this information will not be used to identify any individual user. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

In addition, we do research on our users’ demographics, interests, and behavior based on the information provided to us upon registration, during a promotion, from our server log files, or from surveys. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis and may be shared with advertisers or business partners.

Third Party Website:

The website contains links to other websites. We are not responsible for the privacy policies of third party websites. Specifically, please be aware that our partners, advertisers, and other Websites that have links on our sites may collect personally identifiable information about you. The information practices of those partners, advertisers, and other Websites linked to our site is not covered by this Policy.

Sharing Information:

When you are on our Website and are asked for personal information, you are sharing that information with us alone, unless it is specifically stated otherwise. Some of our services, however, may be offered in conjunction with a partner company. In order to provide this cobranded service to you, it may be necessary for us to share your personal information with our partner company. For example, if you request information about a dealer in your geographical area, we may send your personally identifiable information to that dealer so that it can fulfill your request.

As a general rule, we will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or as specifically set forth in this Policy. Please see the Terms of Use for each of our products and services for more detailed information about how your personal information may be shared. The following describes some of the ways that your information may be disclosed.

Many promotions may offer opportunities for you to request additional information from sponsors. By requesting more information, you give us permission to transfer your personal information to the sponsor so they can fulfill your request.

From time to time, you may request specific information about a product or you may be offered the opportunity to receive materials or special offers from third parties. If you opt to receive information from these third parties, we will share your name, address, telephone number if requested by you, and email address with them and our local representatives.

Third Party Data and Aggregated Data: Under confidentiality agreements, we may match user information with third-party data. Also, we disclose aggregated user statistics (for example, “45% of our users are female”) in order to describe our services to current and prospective partners, advertisers, and other third parties, and for other lawful purposes. As noted above, this aggregated information will not be linked to any personally identifiable information that can identify any individual person.

In addition, promotions that run on our Website also may be sponsored by companies other than us or may be cosponsored by us and another company. Some or all data collected during a promotion may be shared with the sponsor. If data from your entry will be shared, you will be notified prior to the time of data collection. You can decide not to participate in the promotion if you do not want to share your information.

Other:

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.

Except as provided in this privacy policy, we will not provide your information to third parties.

Options Regarding Collection, Use, and Distribution of Information:

We may, from time to time, send you email regarding our products and services. In addition, if you indicated upon registration that you are interested in receiving offers or information from our partners and us, we may occasionally send you direct mail about products and services that we feel may be of interest to you. Only we (or companies with whom we contract and who agree to keep your information confidential) will prepare these direct mailings and only if you indicated that you do not object to receiving these offers.

On some of our promotions, we will ask for your email address in order to update you on your score, entries, and status in prize drawings. When you participate in these types of promotions, you automatically receive promotion-related email, unless you choose the no-email option that some promotions offer. Occasionally these promotion-related email messages may include targeted advertisements. You may also be required to provide personally identifiable information to collect your prize when you win one of our promotions or contests.

You also have choices with respect to cookies. By modifying your Internet browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you may be unable to use some of our services, including services that require registration in order to participate.

How We Protect Personal Financial Information:

Keeping your personal financial information private is vitally important to us.

Knowing that you use certain services or features may help us to offer you better and more relevant content and advertisements. But as with all personally identifiable information, we do not make this available to any third parties except as set forth in this Policy. Any user statistics that we may provide to prospective advertisers or partners regarding financial information are provided in the aggregate only and do not include any personally identifiable information linked to any individual user.

Security Precautions Regarding Loss, Misuse, or Alteration of Information:

Your account information on our Website is password-protected so that you and only you have access to this personal information. Therefore, we recommend that you do not divulge your password to anyone and that you chose a password that only you know. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your account and close your browser window when you have finished your visit to our Website. These practices will help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place such as a library or Internet cafe. If you use a public computer, you may also wish to delete any temporary or other files that may have been created during your visit on our sites.

Unfortunately, it is not possible for data transmissions over the Internet or wireless networks, or for any security precautions, to be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Children and Privacy:

The safety of children is very important to us. We maintain general audience Website that are designed for use by adults and that comply with the Children’s Online Privacy Protection Act. Specifically, we do not knowingly collect information from users under age 18.

We encourage parents to create a safe place for Children on the Internet. Parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist parents in limiting access to content that may be harmful to minors. We also encourage parents to monitor their child’s use of the Internet and teach them not to disclose any personally identifiable information (including their age, appearance, school, grade, etc.) about themselves in emails, chat rooms, or on other sites, except with your knowledge and approval.

Policy amendments:

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure your agreement with any changes.

Additional Information About Us:

Our website is owned and operated by Custom Lawn & Landscape, Inc., 15204 S. Keeler, Olathe, KS 66061. For more information about Custom Lawn & Landscape, Inc., please visit our company’s website.

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    The Custom Lawn Advantage

    • Your Personal Technician has a college degree, is experienced, and is your trusted advisor.
    • Environmentally Responsible Approach - Our top concerns are you and your family’s safety & the long term health of our beautiful planet.
    • Always available with a friendly voice.
    • Our goal is to always provide honest advice & real solutions to our customers.
    • We provide full service-residential & commercial lawn care, mowing, & irrigation services. We also maintain your trees, shrubs and landscape.
    • Locally owned by the same family since 1981.

    Contact Us


      Or give us a call us at 913-586-2753

      4.7
      I cannot recommend Jason @ Custom Lawn & Landscape enough! He has been working on our annual sprinkler on/off for the last 5 years. He doesn't just turn the system on/off but takes the time to walk you thru and gives that extra service most people in the industry don't. Five stars all the way for Jason & Custom Lawn-Landscape
      Jason was great!
      Sean O’Dywer was wonderful! Answered all my questions, very thorough and professional, always prompt!
      I would like to thank Jason with custom lawn & landscape he really took care of us every time I have called they take care of us and really do an awesome job I can’t thank them enough I would recommend custom lawn & landscape they are great people
      I have been using Custom Lawn and Landscape for 2 years. Seth, my technician, has done a great job bringing my lawn back to life. Custom's prices are reasonable and the service is great.
      2024 Update:
      Yet again, Jason comes in clutch. This time I had an actual irrigation "emergency" and he immediately knew what to do when he saw it. He also spent the time to educate me on why the issue occurred and made suggestions for the future. I honestly don't know how this guy doesn't run his own operation by now. He's a gem.
      ---------------
      2023 Update:
      I wrote my first review a year ago and I just wanted to come back online and give an update. I've continued using this company and wouldn't dream of going to anyone else. Jason, once again, was truly the best. He's beyond knowledgeable and wants what's best for each of his customers. I really appreciate the time he spends talking through everything before, during and after the service. 10/10 would recommend...still.
      ---------------
      2022 REVIEW:
      I have been searching for a good company to become my go-to irrigation folks and I've 100% found it in Custom Lawn & Landscape. Setting up my appointment through Billy was super easy and he listened to my concerns about a previous experience with another company. He assured me that I would get the best by choosing CL&L.
      They gave me plenty of heads up for my appointment window and Jason G. (the Irrigation Dept. Manager) showed up right on time. He was super kind and very educational. I like to learn and he was all about explaining everything in detail. He found a couple things that were causing issues and after getting my approval, he quickly handled the repair right then and there. He also priced a new controller for me so I could go ahead and start saving up for it as mine is quite a dinosaur!
      I'll definitely continue to use this company for my irrigation needs! I highly recommend them. Bring on summer! Thanks again Jason!
      Chad was thorough, cheerful and completed our sprinkler system setup so it is ready to go! He is highly qualified for challenging jobs! I highly recommend Custom Lawn and Landscape!
      Sean O’Dywer was wonderful! Answered all my questions, very thorough and professional, always prompt!
      Custom lawn have always taken great care of us. Highly recommend!
      We had winterization done by technician Rene Flores and he was patient, respectful, and detailed-oriented. I was very happy about his great service and will sign up again next year!
      Rodrigo came out to winterize my sprinkler system. What an amazing ambassador for your company and very knowledgeable and efficient w the Rachio system! Custom Lawn is fortunate to have such a quality team member and technician! Thank you Radrigo and Cuatom Lawn!
      CWO.
      Wonderful service all year. Always on time, my yard had never looked better.
      Thanks for the extra care you have shown me. Thanks, Pam Thomas
      2024 Update:
      Yet again, Jason comes in clutch. This time I had an actual irrigation "emergency" and he immediately knew what to do when he saw it. He also spent the time to educate me on why the issue occurred and made suggestions for the future. I honestly don't know how this guy doesn't run his own operation by now. He's a gem.
      ---------------
      2023 Update:
      I wrote my first review a year ago and I just wanted to come back online and give an update. I've continued using this company and wouldn't dream of going to anyone else. Jason, once again, was truly the best. He's beyond knowledgeable and wants what's best for each of his customers. I really appreciate the time he spends talking through everything before, during and after the service. 10/10 would recommend...still.
      ---------------
      2022 REVIEW:
      I have been searching for a good company to become my go-to irrigation folks and I've 100% found it in Custom Lawn & Landscape. Setting up my appointment through Billy was super easy and he listened to my concerns about a previous experience with another company. He assured me that I would get the best by choosing CL&L.
      They gave me plenty of heads up for my appointment window and Jason G. (the Irrigation Dept. Manager) showed up right on time. He was super kind and very educational. I like to learn and he was all about explaining everything in detail. He found a couple things that were causing issues and after getting my approval, he quickly handled the repair right then and there. He also priced a new controller for me so I could go ahead and start saving up for it as mine is quite a dinosaur!
      I'll definitely continue to use this company for my irrigation needs! I highly recommend them. Bring on summer! Thanks again Jason!
      Excellent - Jason does great job. Best in the business.
      I had Custom Lawn out for a sprinkler repair in June. After rebuilding a valve, it wasn't working again a few weeks later. I called my guy, Jason, and he came out no charge and rewired the zone. No company is perfect. I appreciate the prompt service to make it right.
      They are the most reliable, professional, and responsive company I think I have ever interacted with.
      Had Jason come out today. Really took his time to resolve the issue. Spent hours making sure that it was right and everything was working smooth. Can't say enough about how detailed his work was and clean up after work was done. Really made the effort to make sure all issues were resolved. Highly recommend Custom Lawn & Landscaping Co. Highly recommend their sprinkler system technician Jason!!
      I would like to thank Jason with custom lawn & landscape he really took care of us every time I have called they take care of us and really do an awesome job I can’t thank them enough I would recommend custom lawn & landscape they are great people
      Seth at Custom Lawn does an awesome job for us! Thank you Seth!
      We've used Custom Lawn for lawn care and aeration for about five years with great results. It's great having the same technician year round. We just had them install a sprinkler system (in a yard filled with large rocks)--Tim, Jason and the rest of the crew were great. After the install the aeration crew filled in the voids (because of the rock removal) with high-quality top soil. We're were pleased with their service as always, and will continue recommending them .

      Update fours later--still very happy with their service. Cole for lawn applications and Jason for irrigation changes.
      Cory work is perfect. He pays attention to the details.
      Will be glad to recommend his service.
      The best company around the kc metro
      Seth did a great job starting my yard's spring cleanup & mowing
      Custom Lawn's knowledgeable sprinkler team of Jason & Rene' recently installed a new drip line system to our front/side landscape. The project was bid and completed in an expert and timely manner, we will call on them again if future needs arise.
      Seth has been providing the fertilizer treatments for my lawn for several years now. The lawn looks great - deep green and full. He is careful with the treatments to minimize overspray. He always lets me know a day in advance when he is coming.
      Thank you, Seth, for doing such a great job for us!
      I have been using Custom Lawn and Landscape for 2 years. Seth, my technician, has done a great job bringing my lawn back to life. Custom's prices are reasonable and the service is great.
      Seth is simply the best! He is wonderful to partner with, gives solid advice and solutions for our yard. If it weren’t for him, our yard would look as beautiful as it does. His customer service is truly off the charts exceptional.
      Seth always does an amazing job of caring for our lawn as if it was his own. The post-visit updates are always informative and if/when he sees that something might be starting to develop, he proactively communicates that before it becomes a problem. He's a great ambassador for Custom.
      Seth always does a great job with my lawn. He is always flexible if I need to reschedule and lets me know personally when he is coming out or if he sees something needing attention.

      Thanks Seth!
      Best part is that Customs lawn care program is cheaper than the package you get from the local nurseries. And Seth and Sean care about my yard almost as much as I do! They tailored my treatments to my soil samples and not I have the best yard in the neighborhood!! Team Custom Lawn for the win!!
      Rene helped complete our spring sprinkler commissioning and fixed some leaks in our sprinkler system. He did a fantastic job, was very helpful at walking through the issues and solution, and he was very responsive to quickly come back out to fix the leaks. I would highly recommend him and his service!
      Seth days a great job with our yard every time. He sends reminders when he is coming. He is timely, efficient, and gives us a thorough report after he is done! We appreciate him helping us make our yard look good!
      Needed to get my sprinkler system up and running for the year. Troy was able to get me taken care of pretty quickly! Would definitely recommend!
      We have had lawn care provided for several years by Custom Lawn. No one does a better job with weekly mowing, trimming and edging than Samuel and his father. Consistently excellent. Jason is our go to guy for anything related to our sprinkler system. We recently had Mike, Romero, and Jesus install our spring mulch in all our landscape beds and they worked into the evening to make everything look just right. Great team.
      I highly recommend Custom Lawn & Landscape. I am a very satisfied customer of Custom Lawn & Landscape for over 20 years. They always provide me with honest and great service at a competitive price. Tom came to my house today for a service call and went above and beyond for me. I very much appreciate the excellent service that Tom provided to me today.
      I just had a terrific experience with Tom. He went above and beyond to help with our issues, save us money and teach us how our system works. And I feel like the prices are very reasonable, so that's a bonus!!
      Jason was great!
      The crew from Custom Lawns & Landscaping did a great job planting, mulching and repositioning our soakers in our backyard island. Inclement weather did not prevent them from completing the job. Thanks.
      We have been using Custom Lawn & Landscape for over five years now and have always had great experiences. By far, the best in the area. I recently had the pleasure of having Jason Greenlee assist me with a repair and to get his opinion on another issue. He was INCREDIBLE and super helpful! Great experiences like this is why I won't be going anywhere else for my lawn and landscape needs!
      Sara has helped me everytime I call. She is so good to communicate our needs to Samuel and his team who do a nice job with our lawn.
      We have used Custom Lawn & Landscape for a few years now and they really are a wonderful company. The mowers do a really nice job and clean up is top notch. We have hired them for other services and have no complaints. Their people are friendly, professional and show up when they say they will. Everyone in the office I have spoken with are always lovely and helpful but I have to give a shout out to Troy. He has worn a lot of hats through Custom Lawn and is a standout to us because of his incredible lawn care knowledge and friendly nature. You can tell he cares about the customers and does not hesitate to explain things or address any questions or concerns. It is nice to always hear a friendly voice when you call in and that makes a huge difference. I highly recommend this company. You will not regret it. :)
      I had to update my review to include a good experience I had talking with Sam in their pest control department. He was very nice to talk to and answered all of my questions with a lot of knowledge behind his answers. He offered me different options and really worked to offer the best price possible. Thank you, Sam!
      Chad was thorough, cheerful and completed our sprinkler system setup so it is ready to go! He is highly qualified for challenging jobs! I highly recommend Custom Lawn and Landscape!
      I cannot recommend Jason @ Custom Lawn & Landscape enough! He has been working on our annual sprinkler on/off for the last 5 years. He doesn't just turn the system on/off but takes the time to walk you thru and gives that extra service most people in the industry don't. Five stars all the way for Jason & Custom Lawn-Landscape
      Jason Greenlee was very knowlegable, he explain everything he was doing and why. Very friendly and a great company representative
      Google Rating
      4.7
      Based on 306 reviews