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Custom Lawn’s Great Hometown Experts – Rory O’Donovan

Our great people set us apart from other companies in Kansas City. We want to take the time to introduce you to who you speak with on the phone, the guys who are taking care of your lawn & landscape, or those behind the scenes making sure everything at Custom Lawn runs smoothly. Rory has been with Custom Lawn for nearly 10 years now. He comes from a background of maintaining some of the premium golf courses in the Kansas City area. Rory, like all the folks at Custom Lawn, thrives on finding ways to make people’s lives easier. He does it best by looking at lawns and landscape plants, finding what may be causing problems and providing solutions with his great team of lawn and landscape experts.

Q&A With Custom Lawn, Plant Health Department Manager, Rory O’Donovan:

Q: Where were you born?

A: Colby, KS

Q: How long have you been with Custom Lawn?

A: 9 Years

Q: What do you do at Custom Lawn?

A: Manage the Lawn Care, Home Insect, Plant Health & Lawn Renovation divisions

Q: How long have you been working in the green industry?

A: 18 years

Q: What is your favorite part of working for Custom Lawn?

A: The Family atmosphere

Q: What’s your favorite thing to do outside of work?

A: Fish and watch and coach my kids sports

Q: What’s your least favorite thing to do outside of work?

A: Running

Q: Do you have any pets?

A: Yes, a Great Dane named Titan

Q: What’s your favorite movie line or quote?

A: “Did we just become best friends?” Step Brothers

Q: If you could choose someone as your mentor, who would it be?

A: My father

Q: What would be the first thing you would do if you won the lottery tonight?

A: Go on vacation for a year

Q: If you could have any super-power, what would you choose?

A: The gift of flight

Q: If you were stuck on an island, what are three things you would take with you?

A: A camper, fishing pole, and some kind of solar powered generator

Q: What advice would you give to brand new Custom Lawn employees?

A: Follow the golden rule and you will be fine where ever you go.

Q: What advice would you give to brand new Custom Lawn customers?

A: Follow our advice and we can get your lawn to where you want it to be

Q: What is your favorite place in the world to eat?

A: Kanas City Joe’s

Q: What’s your favorite plant

A: Tall Fescue

Q: Anything else unique about you that you’d like our customers to know?

Speed Round:

Q: Messy or organized?

A: Messy

Q: Salty or sweet?

A: Salty

Q: Coke or Pepsi?

A: Coke

Q: Chocolate or vanilla?

A: Chocolate

Q: Rock or Country?

A: Rock

Q: Sneakers or Sandals?

A: Sneakers

Q: Books or video games?

A: Video Games

Q: Plane or car?

A: Plane

Q: Winter or Summer?

A: Summer

Q: Tent or RV?

A: RV

Q: Cats or Dogs?

A: Dogs

If you’re interested in having Rory visit your lawn to diagnose issues you may be having with your turf or any plants on your property, visit www.customlawn.com or call the office at 913-782-8315 any time!

Coupons – Secondary

First Application Free of 7 Lawn Insect Applications
Tree and Shrub Disease and Insect Control. 1 Free with 6 application program.

The Custom Lawn Advantage

  • Your Personal Technician has a college degree, is experienced, and is your trusted advisor.
  • Environmentally Responsible Approach - Our top concerns are you and your family’s safety & the long term health of our beautiful planet.
  • Always available with a friendly voice.
  • Our goal is to always provide honest advice & real solutions to our customers.
  • We provide full service-residential & commercial lawn care, mowing, & irrigation services. We also maintain your trees, shrubs and landscape.
  • Locally owned by the same family since 1981.

Contact Us


    Or give us a call us at 913-586-2753

    I wanted to thank Chad for all of his work turning on and replacing heads in our sprinkler system. He has excellent attention to details and is very friendly.
    Seth is simply the best, he’s been servicing our yard for years. He is wonderful to partner with, gives solid advice and solutions for our yard. If it weren’t for him, our yard would look as beautiful as it does. His customer service is truly off the charts exceptional and he is very appreciated!
    Best customer service ever experienced in any company.
    I've used Custom Lawn for each fall and spring irrigation service and loved working with them. Everyone has been super friendly and helpful. I just met with Rene who SO kindly helped me figure out my system issue (likely user error) and walked through a full quality check of my sprinklers while he was here. Rene I appreciate you and your amazing customer service! Even the appointment-setting team has been great!
    We've been using custom lawn with Sean O'Dwyer as our tech for a few years and they are great to work with. When they treat and we follow through with watering our lawn looks great! They've been great when we've needed extra things done like mulching and grounds clean up that I just couldn't get to, and even when our card was compromised and our payment didn't go thru they were very understanding, polite and fresh whole we got our new card. Sean always leaves a detailed email of what he did and what we may want to do without it ever feeling like a pressure sale, just a recommendation of something that could help. Bonus he has NEVER left a gate open and always takes care to make sure my kids and pets are safe.
    Cole does a nice job, communicates well and my lawn looks great.
    Zack with Custom Lawn is amazing. Our yard looks great.
    Daniel R. and Troy really got me out of a pickle and were quick/great with communication
    We switched to Custom Lawn and Landscape a few years ago, and are very happy with the results. Our regular lawn technician, Sean O’Dwyer, always stops to answer any questions I may have, and our lawn is looking great. I highly recommend this company.
    Cole is on top of his game and friendly!
    Best customer service ever experienced in any company.
    Custom’s team of Boni, Samuel & Telesforo, are outstanding! They’re professional, competent and fast workers. They left our lawn looking great! Thank you.
    Jason was thorough, quick to respond and easy to work with. He helped me with my sprinkler system.
    Jason provided outstanding service, on time, and educated me on my system. Thank you !
    Jason came to winterize my irrigation systems. Was on time, made quick and complete work of it, and was friendly to chat with the entire time. Highly recommended.
    Thank you for winterizing my sprinkler system.
    Custom Lawn and Landscape has earned my trust over the years and is my go-to. I've always been happy with the work Custom does and the technicians and office staff I deal with. I see Jason most frequently on the irrigation side of things. He is always a pleasure to speak with and does a great job. He's always willing to answer my questions and explain things in detail. Thanks Jason and the Custom team!
    I used Custom Lawn and Landscape for the first time and was extremely happy with the service, specifically with Jason! He helped me understand my irrigation system, gave me thourough explanation, and gave me great recommendations for the future without that typical sales pressure you get from most companies. Its experiences like this that will keep me coming back to use this company again. Highly recommend for anyone in need of a landscape company, and definitely as for Jason Greenlee!
    Jason is great with our sprinkler system open, shut down, repairs, etc. We have specific things that have to be done outside of the ordinary shutdown and he always does it all with perfection. We have used Custom Lawn for many years for lawn care and our sprinkler system. They are a great company with integrity.
    Exceptional!!

    Wow...for 5 years I have had a horrendous water hammer issue in my sprinkler system that shook the entire house. At least 6 irrigation companies and a plumber have tried to figure it out. I had spent over $700 on these professionals assessing the situation... which had only continued to get worse. Today Jason from Custom Lawn and Landscape showed up and fixed it in less than an hour at minimal cost!! I am blown away.

    I called to switch all my aeration//seeding/lawn care needs to Custom Lawn and Landscape. Everyone I have spoken to at this business has been professional, knowledgable and helpful. Jason notified me when he was on the way for this morning's appointment, showed up on time, explained the reason for the issues I was having and was polite, efficient and very professional.

    Thank you so much, Jason, for getting rid of this giant headache for me.... when no one else could. I look forward to many years of having my lawn in good hands with your excellent service!!
    Luis & Elmer have been doing a wonderful job mowing our lawn these past few weeks while our mower has been out of service. The task is completed in a timely manner & the lawn looks beautiful. They are very personable & friendly. Their hard work is appreciated especially during the recent extremely warm temperatures. Thank you!
    Very happy with the lawn svc service and customer servce
    Jason did a fantastic job with an emergency fix of our sprinkler. We are switching to them.
    Had a great experience working with Rodrigo. We called due to a suspected leak in our sprinkler system, and Rodrigo took the time to explain to us what the cause could be (it was a drainage issue). He explained things every step of the way, and even dug up around the stagnating water to double check and show us that the line wasn't leaking. He answered all the questions we had, and made sure everything was filled in and clean when he was done.
    Jason does a great job of keeping us advised on the needs of our. He is awesome! I would highly recommend him.
    I've used Custom Lawn for each fall and spring irrigation service and loved working with them. Everyone has been super friendly and helpful. I just met with Rene who SO kindly helped me figure out my system issue (likely user error) and walked through a full quality check of my sprinklers while he was here. Rene I appreciate you and your amazing customer service! Even the appointment-setting team has been great!
    Zack with Custom Lawn is amazing. Our yard looks great.
    Jason is five star! Great from start to finish, thanks for being so professional!
    I had a tremendous experience with Custom Lawn. I needed some sprinkler repair done and the service tech Jose( Chewy) was very good at his job, he was also fun to work with. I highly recommend Jose and Custom lawn to anyone.
    We've been using custom lawn with Sean O'Dwyer as our tech for a few years and they are great to work with. When they treat and we follow through with watering our lawn looks great! They've been great when we've needed extra things done like mulching and grounds clean up that I just couldn't get to, and even when our card was compromised and our payment didn't go thru they were very understanding, polite and fresh whole we got our new card. Sean always leaves a detailed email of what he did and what we may want to do without it ever feeling like a pressure sale, just a recommendation of something that could help. Bonus he has NEVER left a gate open and always takes care to make sure my kids and pets are safe.
    Been using Custom Lawn for years. With their annual fertilizer program and our efforts to de-thatch/aerate and seed the lawn, we have succeed in creating a beautiful spring lawn. Dan
    Jason was awesome to work with. Picked up my call and came over to fix my issue. Really appreciate the service!
    Custom Lawn does amazing work for a great price. The yard looks amazing. My zone manger Seth is very professional while also being personal and attentive.
    Seth Phillips has transformed our lawn from dull and brown to beautiful and green over the past couple of years. I highly recommend him if you are looking for someone to help get your lawn in shape!
    My husband and I heard Steven St John on sports radio 810 in Lawrence and his testimonial about Custom Lawn & Landscape made us call.  We initially worked with Troy, the sales manager, who was WONDERFUL to do business with.  He set up an on-site free consult with one of their account managers.  We travel a lot for work and don’t have the time to maintain a aesthetically pleasing property.  We asked for a landscape estimate and the job was completed quickly, for the exact amount quoted, and the crew did AMAZING work!  They have even make our lawn look more green and the weeds were dying within the first couple of treatments.  Couldn’t be happier to have found Custom Lawn!  Our neighbors are jealous our landscape is more beautiful than it’s ever been.  So Troy, Dave and the Custom Lawn team, thank you for making our lives easier!  You guys are AWESOME!
    We switched to Custom Lawn and Landscape a few years ago, and are very happy with the results. Our regular lawn technician, Sean O’Dwyer, always stops to answer any questions I may have, and our lawn is looking great. I highly recommend this company.
    Excellent work ethic and dedication, always contacts me for update and my concerns!
    thanks Seth for you work ethic! 😍😍🫂🫂🤗👏🏻👏🏻👏🏻👏🏻 😍🫂🤗
    Seth is simply the best, he’s been servicing our yard for years. He is wonderful to partner with, gives solid advice and solutions for our yard. If it weren’t for him, our yard would look as beautiful as it does. His customer service is truly off the charts exceptional and he is very appreciated!
    Daniel R. and Troy really got me out of a pickle and were quick/great with communication
    Seth, at Custom Lawn and Landscape, is doing doing great job bringing our lawn back to life. After only a couple treatments it's already made a world of difference.
    Seth does a great job, always professional
    I AM SO HAPPY WITH CUSTOM LAWN AND LANDSCAPE! MY GRASS WAS 2 FT TALL. NOW MY YARD IS SO BEAUTIFUL. THANKS TO TROY AND SAM. THANKS TO FRANCISCO AND JOSE P. YOU ALL ARE WONDERFUL FOLKS. YOU GUYS ARE 10 STARS IN MY BOOK. THANKS AGAIN!!!!! ❤️❤️❤️❤️❤️❤️
    We have been very happy with Custom Lawn and Shawn has been very responsive! Our lawn has never looked better!!
    I wanted to thank Chad for all of his work turning on and replacing heads in our sprinkler system. He has excellent attention to details and is very friendly.
    Our experience with Customer Landscape has from the beginning been amazing. Everyone has been easy to work with.

    Sean O’Dwyer lets us know when he will be at our home. He is very detailed with what treatment he will doing and the condition of our lawn and what we need to do.

    This is our second season with Custom Lawn and Landscape and we have never been disappointed with the service and communication we have received from Sean and the rest of the staff.
    Cole is always awesome and quick with recommendations. Our lawn has never looked better. Customer lawn has given us the perfect lawn!
    Aric Peters
    We LOVE our guy Cole!
    Thank you for always greeting our crazy dogs and helping me pick their toys up at the last minute (I’m sorry 😬)! We appreciate you moving with us and the great service!
    Rene provided us with great service and helped especially with our box demonstrating how it worked and some of the quirks with our system.
    Cole does a nice job, communicates well and my lawn looks great.
    Custom Lawn & Landscape does a fantastic job of taking care of our yard and their communication and information are top notch!
    Cole is not only kind , professional but exceptional in his work ethic. I appreciate all he does for my lawn care. Thank you Cole🌻
    Cole is on top of his game and friendly!